What We Do
Capacity Building
Building skills, confidence, and practical capacity in global e-commerce. UNIEF's Capacity Building programme supports businesses, associations, and ecosystem actors in developing the skills and practical know-how needed to operate and grow in global digital commerce.
Why it matters
Learning by doing
As rules, technologies, and markets evolve rapidly, access to clear information alone is not enough. Capacity Building focuses on learning by doing, helping participants turn knowledge into action.
Questions we address
Practical learning and implementation
The Capacity Building programme focuses on practical learning and implementation, addressing questions such as:
- How can businesses prepare for cross-border e-commerce?
- What capabilities are needed to comply with rules and scale sustainably?
- How can organisations strengthen their internal digital trade capacity?
Delivery
To address these needs, UNIEF delivers:
Training and learning programmes
Practical workshops and bootcamps
Targeted support for SMEs and emerging markets
Programmes
Training & Learning Programmes
Structured sessions designed to build understanding of key areas such as:
- cross-border e-commerce fundamentals
- compliance and operational readiness
- platform, payments, and logistics basics
Trainings are deliveredonlinein-personorhybridformats.